A Sociological and Psychological Assessment of Crime and Deviance Essay

A Sociological and mental Assessment of Crime and differenceThe sociology of deflection is the sociological study of deviant behavior, or the recognized violation of cultural norms. Cultural Norms are societys propensity towards certain ideals their aversion from others and their standard, ritualistic practices. fundamentally the norm is a summation of typical activities and beliefs of group of people. There are various Sociological aberrancy theories, including Structuralist why do some people break the rules? , Marxists who makes the rules, and who benefits from their enforcement?, and Interactionist How did this individual become processed (labeled) as a deviant?Sociology asserts that deviance is problematic, yet innate and intrinsic to any conception of Social Order. It is problematic because it disrupts but is essential because it defines the confines of our shared reality. It is intrinsic to a conception of order in that defining what is real and expected, defining what i s acceptable, and defining who we are always is done in opposition to what is unreal, unexpected, or unacceptable. Sociologically, deviance can be construed as a label used to maintain the power, control, and position of a dominant group. Deviance is a negotiated order. Deviance violates some groups assumptions about reality (social order). It violates expectations. The definition of deviance defines the threat and allows for containment and control of the threat. The definition of deviance preserves, protects, and defines group interests and in doing so maintains a smack of normalcy. Deviance can consequently be seen as a product of Social Interaction the result of setting boundaries and limitations, rules and laws, acceptable and unacceptable.In sum, by deviance I mean one thing and one thing only behavior or characteristics that some people in a society finger offensive or reprehensible and that generates--or would generate if discovered--in these people disapproval, punishment , condemnation of, or hostility toward, the actor or possessor....What we have to know is, deviant to whom? (Goode, 1994, page 29) Psychological theories of crime and deviance really only describe the difference between supposedly normal and abnormal human characteristics. What constitutes crime or deviance is a value judgment made by humans. The behav... ...ldren that it is okay if they want to be different, or feel that they are because everyone is unique and should not be ashamed of that. The harsher acts of deviance are still looked extremely upon as horrid, and impart hopefully never change. What causes a person to act a certain way is, the least to narrate a controversial topic. It may be from inherited traits, learned from society and family, or even a combination of both. In this case, an exact answer will probably never be known. Sources Cited1. Becker, Howard S. Overview of Labeling Theories. http//home.ici.net/ ddemelo/crime/labeling.html. 2. Berg, Irwin A. and Bass, B ernard M. (1961). Conformity and Deviation. New York Harper and Brothers. 3. Deviance Behavior that Violates Norms. Http//www.elco.pa.us./ Academics/Social_Studies/Care/ITTP_2/Chap.8.html. 4. Four Categories of Family Functions that Seem to Promote Delinquent Behavior. http//www.mpcc.cc.ne.us/aseffles/delcrslides/ch.09/tsld012. Htm. 5. Lemert, Edwin M. (1972). human beings Deviance, Social Problems, and Social Control. New Jersey Prentice-Hall, Inc. 6. Pfuhl, Erdwin H. Jr. (1980). The Deviance Process. New York D. Van Nostrand Company.

Ebola: Global Annihilation? :: Ebola Hemorrhagic Fever (Ebola HF)

Doctors told to prepare for spheric outbreak after Ebola victim was allowed on two planes - - www.mirror.co.ukUntil the global outbreak of the Ebola computer virus in 2014, I heard of a real-life present-day killer virus. Of course, I learned about the Black Plague that occurred centuries ago putting to death millions of people. But in the modern day, no. It was horrifying. This paper will explore the origins, types, causes/effects, and what is being done to fight the spread of the Ebola virus the Black Plague of 2014. It is believed that this virus has been in hiding since ancient times. The lack of knowledge about its natural history and reservoirs keeps researchers seeking out the mysterious virus that has no interposition or cure. Based on the available evidence and comparisons of similar viruses, researchers believed the virus to be animal-borne and that the host animal is native to Africa. Their attempts have been unsuccessful, and the source of the virus or where it circu lates in between outbreaks is unknown.There is but one other virus similar to the Ebola, which is a Filovirus, and that is Marburg. Ebola has a 90% death rate, whereas, Marburg is not as deadly. Their ache and ropelike shape rather than roundness, as is most other viruses, characterize Filoviruses.Ebola is contracted very much like HIV bodily fluids such as blood, vomit, share-out needles, and sexual contact. The only difference is that Ebola can be transmitted from the close contact of an infected person, which is the most common means of infection. This is possible because the Ebola virus has cells on the infected persons skin. For example, should you touch someone with the virus and then an opening on your body, like your mouth, you can be infected. This is why and how so umpteen health care workers and family members are contaminated before a diagnosis is made. Ebola has an incubation period of 2-21 days depending on how one acquired the virus direct (needle) or less direct ( close contact) contact. Direct contact is far deadlier than the latter. The virus name is taken from the Ebola River in Zaire (now known as Democratic Republic of the Congo), the identify of the initial outbreak in 1976. The primary symptoms are flu-like sore throat, muscle pain, headaches, and weakness. Then, as it advances, vomiting, diarrhea, rash, and limited kidney and liver functions occur.

The Global Manager Essay -- Business Management Studies

The Global ManagerThe rapid growth of globalization has created a boundary less(prenominal)organization. To manage such an organization, there is a need for aglobal theatre director, one who manages across distances, countries andcultures. Considered by some authors to be a myth, wider research,readings and understanding conjure up its existence. There are certaincriteria which define a global manager, which are truly essential tosuccessful manage in the international context. These managers are invaluable to the organization as they provide the competitive edge.However, there has been shortage of such global managers due to therecruitment of such managers only from the home country of theorganization. This is created a limited pool of next generationmanagers. With the changing trend, organizations have been emphasizingon the recruitment of managers from home country and third nationcountry. Women, too, are existence considered. The major challenge facingglobal organizations is a ttract and retain such global managers. In view of some authors, such as, Christopher A Barlett and SumantraGhoshal1, there is no such thing as a universal global manager,rather there are 3 groups of specialists business managers, countrymanagers, and functional managers and there are top executives atcorporate headquarters, who manage the complex interactions betweenthe 3. According to Yehuda Baruch2, there is no such thing as aglobal manager, because the examination of a wide possiblecharacteristics indicates that there seems to be no distinct set ofindividual qualities that constitute such a manager.With globalization fitting a basic economic reality, nationalboundaries have become insignificant. As a result,... ...ompeting in the global marketplace, 3rd ed, McGraw-Hill/Irwin- Dessler, G. (2003), Human Resource Management-CAPS, 9th ed, Pearson Education, immature Jersey- Ball, D. A., P. L. Frantz, J. M. Geringer, W. H. McCulloch, Jr., M. S. Minor (2004), International line age the challenge of global competition, International ed, McGraw-Hill/Irwin, New York- Kramar, R., P. mcgraw, R. S. Schuler (1997), Human Resource Management in Australia 3rd ed, Longman, Australia- www.gwsae.org/executiveupdate/2002/family/success.htm- www.ccl.org/cgi-bin/print/printpage.pl---------------------------------------------------------------------1 Barlett, C.A., S. Goshal (2003), What is a global manager, Harvard Business Review, v 81, pg 1012 Baruch, Y. (2002), No such thing as a global manager, Business Horizons, v 45, pg 36

Atention Deficit Disorder Pandemic Essay -- mental illness, children,

According to the Ameri domiciliate Academy of Pediatrics (2004), that 3-5% of children have had make sense/ minimal brain damage systematically since the 1940s, although over 15% of children in school take ADD/ADHD prescriptions every day. In which a large portion of the diagnosis ar approach path straight from the General physician. Family physicians are rarely trained to identify mental illnesses but instead of leaving their scope of practice they diagnose their patient irresponsibly. Misdiagnoses for ADD/ADHD are fairly common since the guidelines of the mental illness is vague and can easily be mistaken for a child just playing immature for his grade. A study done by Michigan State University economist Elder (2010) statesNearly 1 million children in the United States are potentially misdiagnosed with attention deficit hyperactivity disorder simply because they are the youngest -- and most immature -- in their class. Around forty percent of people diagnosed with ADD/ADHD t ruly have ADD/ADHD the other 60% of the patients possibly dont have add/adhd, even though they were diagnosed with it. The truth is when a doctor tries to treat add/adhd in the misdiagnosed patient, the patient is usually prescribed an NRI or a psychoactive stimulant like (Adderall, Ritalin, Vyvanse, etc). These meds can accomplishment amazing for people who truly have ADD but when the diagnosis is wrong, the the medications can create a damaging effect on the patients neurotransmitters. When I swan damaging, I mean neurotoxicity and down regulation to mostly Dopamine but may also affect Serotonin, GABA and even acetylcholine. The damaging effects can be permanent if meds are taken too long. If you have a heart problem you dont go to your normal family physician but a heart specialist which specializ... ... psychiatric medications only after a diagnosis has been made by a licensed psychiatric specialist. This way people wont be discouraged from seeking out mental help due to fin ancial problems. A psychiatrist can be expensive if insurance doesnt vertebral column every visit, so allowing a general physician to write prescriptions after a diagnosis would be far more reasonable on the pocketbook of all patients. Children with mental disorders shouldnt have to be treated with dangerous drugs unless the treatment truly fits the diagnosis.Work Cited Todd E. Elder The importance of relative standards in ADHD diagnoses https//msu.edu/telder/2010-JHE.pdf

The Night Stalker Essay -- Case Review

The Night StalkerRichard Ramirez is an infamous serial murderer who terrorized Los Angeles, California in 1985. The media gave him the name the Night Stalker when he was on his vicious rampage of forcing himself into the homes of his victims late at night and committing his heinous crimes. Though he was only convicted of thirteen murders, he had legion(predicate) more victims. His crimes were so random, disorganized, and impulsive that the law enforcement officials of Los Angeles had no luck finding Ramirez for months as he grew increasingly more violent. (Tripod.com, 2012) Finally, in August of 1985, the police had enough information from many of his victims to release a sketch of him to the media. The sketch had only been on the news for one day before he was recognized while trying to slip ones mind a car, and he attempted to flee when the civilians began to shout that he was the Night Stalker. Before long, a mob formed and attacked him. One of the men finally diffused hi m by hitting him on the head with a pipe. The police arrived to arrest Ramirez just in time to keep the mob of angry civilians from killing him. (Bruno, 2012) He was convicted of forty-three counts which included rape, burglary, murder, and sodomy on September 20, 1989. The Night Stalker was sentenced to death on October 3, 1989. He is currently on death row in San Quentin. (Bruno, 2012)Richard Ramirez was born Ricardo Leyva on February 28, 1960 in El Paso, Texas. He was raised by his parents Julian and Mercedes Ramirez along with five siblings. When Mercedes was pregnant with Richard, she was exposed to toxic chemicals while workings in a factory. The effects of the chemicals on pregnant women were not known at the time, but researchers believe that could have... ...r his killing rampage began. He was held accountable for his crimes and leave alone never again see the outside of a maximum security prison.Works Citedbiography.com. (2012, January 1). Richard Ramirez biogra phy. Retrieved blemish 28, 2012, from biography.com http//www.biography.com/people/richard-ramirez-12385163Bruno, A. (2012, January 1). The Night Stalker Serial Killer Richard Ramirez. Retrieved March 28, 2012, from trutv.com http//www.trutv.com/library/crime/serial_killers/notorious/ramirez/terror_1.htmlGrise, J. (2000, December 1). Richard Ramirez. Retrieved March 29, 2012, from New York University http//www.nyu.edu/classes/keefer/ww1/grise.htmlTripod.com. (2012, January 1). Night Stalker Richard Ramirez From the Bowels of Hell. Retrieved March 30, 2012, from tripod.com http//members.tripod.com/ol_dirty_paul69/theabyssofthemind/id8.html

The Night Stalker Essay -- Case Review

The Night finkRichard Ramirez is an infamous serial murderer who terrorized Los Angeles, California in 1985. The media gave him the name the Night Stalker when he was on his vicious rampage of forcing himself into the homes of his victims late at night and committing his heinous crimes. Though he was only convicted of thirteen murders, he had many to a greater extent victims. His crimes were so random, disorganized, and impulsive that the law enforcement officials of Los Angeles had no luck finding Ramirez for months as he grew increasingly more violent. (Tripod.com, 2012) Finally, in August of 1985, the police had enough instruction from many of his victims to release a sketch of him to the media. The sketch had only been on the news for one day before he was recognized slice difficult to steal a car, and he attempted to flee when the civilians began to shout that he was the Night Stalker. Before long, a mob formed and attacked him. One of the men last subdued him by hitt ing him on the head with a pipe. The police arrived to arrest Ramirez just in time to keep the mob of angry civilians from cleaning him. (Bruno, 2012) He was convicted of forty-three counts which included rape, burglary, murder, and sodomy on September 20, 1989. The Night Stalker was sentenced to death on October 3, 1989. He is currently on death wrangling in San Quentin. (Bruno, 2012)Richard Ramirez was born Ricardo Leyva on February 28, 1960 in El Paso, Texas. He was raised by his parents Julian and Mercedes Ramirez along with five siblings. When Mercedes was pregnant with Richard, she was exposed to toxic chemicals while working in a factory. The effects of the chemicals on pregnant women were not known at the time, but researchers believe that could have... ...r his killing rampage began. He was held responsible for his crimes and will never again see the outside of a maximum security prison.Works Citedbiography.com. (2012, January 1). Richard Ramirez biography. Retr ieved March 28, 2012, from biography.com http//www.biography.com/people/richard-ramirez-12385163Bruno, A. (2012, January 1). The Night Stalker Serial slayer Richard Ramirez. Retrieved March 28, 2012, from trutv.com http//www.trutv.com/library/crime/serial_killers/notorious/ramirez/terror_1.htmlGrise, J. (2000, December 1). Richard Ramirez. Retrieved March 29, 2012, from New York University http//www.nyu.edu/classes/keefer/ww1/grise.htmlTripod.com. (2012, January 1). Night Stalker Richard Ramirez From the Bowels of Hell. Retrieved March 30, 2012, from tripod.com http//members.tripod.com/ol_dirty_paul69/theabyssofthemind/id8.html

Press Release Order Essay

The demand for International translation run has been constantly increasing for the past few years. Moreover, the growing number of Internet users each year has resulted into a similar and broader demand which is online translation. Basically, it is clear that these days, clients all over the homo choose quick and reliable technical translation service that they mickle easily access using the Internet. As a response to these demands, a leading translation confederation has recently expanded its business operation and has recruited skipper translators who can fully meet the translation needs of clients from all around the globe.In a general meeting held last April 1st 2008, company handler James Tate emphasized to the employees that the adequate staff replenishment in the company have made translation services more approachable. As Tate said in the meeting, We be all human beings as well as our clients. Some of us question this fact because of enormous amount of orders, but i t is unquestionable that our clients need permanent help and support, thus, we decide to help our support and translators teams in order to deliver effective services to our clients.In the meeting, Tate further stated that the companys current manpower that provides website translation service has constantly met the growing demands of clients in live support. According to Tate, the company is in the eventual expansive mode responding the world translation services, in which the company has grown and leading in both document translation service and foreign language translation. The manpower expansion of the company aims to deliver more professional translation services by adding twenty more high quality professional staff to double the translation capacities.Likewise, unitary of the important tasks in providing assistance to clients is the adequate maintenance of a live support. Tate believes that the live support is more significant in bringing about a personalized approach to cli enteles and reaching out the services towards world translation. This kind of venture in international translation service has been a breakthrough of a reinvented industry using Internet technology. This venture operates like call center which is also a booming clientele-out-sourcing business.Likewise, the business in technical translation services is in the same league with other cyber technology innovations. In addition, some industrial technocrats perceive a looming demand in international translation services which may indicate vulnerability of competition, specifically by similar online business entities. One of the indications is the possible realignment of call centers into a one-stop-shop venture in business-process-outsourcing which may implicate technical translation services.This indication may not be a remote possibility reflective on the situation of the available technical manpower and academic professionals. Generally, the companys online translation services would r adiate a more definitive employment opportunity to absorb the peoples skills and potentials that are untapped by other industries and competing job markets. These skilled translators would then eventually become the cornerstone of a bigger and

Dnp Practice Model

Week 6 The DNP Project Describe a needs or sort related to a practice environment, include your rationale for why this situation warrants attention Explain how your participation in a specific professional giving medication could be beneficial as you attempt to affect positive change in your identified practice environment through your DNP project I cerebrate a significant practice problem is that many nurses do not see the need to advance their education after obtaining an R. N.By continuing to be possessed of the tercet take entry into practice we do not have the control of the practice development that other professional practices may have. The other professional practices have entry degree requirements that are reflective of the expectation that each requires. It is difficult to persuade a nurse to incur debt and expense to obtain a DNP when they opine as an RN, the benefits do not outweigh the work required. They dont see how the investment of further education can chang e the future of nurses.Nurses may not want to give up the opportunity to work at the bedside and do not want the politics of management. The DNP offers the opportunity to maintain the clinical expertness and further education. The AACN recommendations that the entry as a NP by the DNP will assist with this, as many nurses do want to obtain the NP licensure and level of practice. Another attractive measure of the DNP is the ability of the clinical nurse to stay at the bedside of the patient.Many nurses are not attracted to administration or education and have resisted ripe(p) practice unless its clinical in nature. I am particularly interested in nursing education and have experience as a clinical education instructor at the undergraduate level. The national organization that I would join must have a strong educational component and outreach to advance nurses to obtain advanced education. McEwin, M. , & Wills, E. M. (2011). Theoretical basis for nursing. Philadelphia, PA Lippincott Williams & Wilkins

Business Writing: Memoranda Essay

Currently, our policy provides for three kinds of leaves Vacation Leave, Sick Leave and hardship Leave. There is no provision for Emergency Leaves and are deducted on a no work, no collapse basis. For those who do not want outright deduction, status is given such that, upon request, these are deducted later and applied under our Sick Leave policy rule.In consideration of a request formalized through our Suggestion Box regarding absences which have to be taken ascribable to an emergency, we are pleased to advise you that the following adjustment in the Personnel Policies of smith, Smith and Smith regarding Vacation Leaves will be made effective from 01 October 2006 ARTICLE 7 VACATION LEAVE The Company shall grant an Annual Vacation Leave with pay of 30 geezerhood per calendar year for all regular employees who have rendered one (1) full year of continuous service.A maximum of five (5) days out of these 30 days can be applied as Emergency Leave. An Emergency Leave is defined as leave taken due to unforeseen circumstances such as sickness in the family limited to spouse, children, parents, grandparents, siblings or parents-in-law and events due to force majeure. However, if the said employee entitled thereto fails to use the homogeneous vacation leave within a year, she/he shall forfeit the same Vacation Leave.Moreover, any leaves taken beyond what is provided shall be on a no work, no pay basis. If the employee is prevented by the company from taking leave, this rule shall not be applicable. Furthermore, management reserves the right to put any employee on obligate vacation leave to give effect thereto. We trust that the above addresses one of our common concerns. Thank you for your support and cooperation.

Death and Dying: Before and After Stages Essay

Each new day begins with a sunrise. It brings to earth a new dim that has never been seen before. The new light starts small and gradually reaches its peak in the vast sky. It nourishes the land, provides warmth and comfort, and inspires epic tales. As the day periods the light slowly sinks behind the horizon leaving behind brilliant splashes of color as if to reflect upon its accomplishment, but the pallet of colors give quickly dissolve to black as the light leaves the sky to go to enters unknown. Even though the day was bright and created wonder it moldiness give way to the tranquil, mysterious, and cool night. honourable as the dawn must give to the night each birth must yield to an pointtual death. The night, like death, holds a sense mystery and peacefulness for some. To others it invokes all the horrors found in the scariest nightmares. While creation may find ways to prolong the inevitable, each must yield to the waning light and go into that which he may have no k nowledge of prior to the journey. It is a journey he will take hold al hotshot. He will be naked of all his earthly possession including his body. Only his soul will be allowed to pass into the dusk the time of night. My friends, he must ruin and yet you must live on. As with every story, death too, has more than one perspective. The lone warrior who must take the solitary journey and the spectators watching the eternal sun get dressed two have their story about the corresponding shut upt, but each story is unique.The anxious(p) and their family do non have to face the uncertainty and often dire mental process alone however. Organizations such as RMH Hospice Care can help both the expiry and their loved ones. Any mortal that has a terminal diagnosis, and is non expected to live for more than six months is eligible for Hospice assistance. Hospice Care helps to alleviate the stress that is encountered during the dying process by taking a holistic salute to treatment. It often severs as an educational tool to the somebody and their family. Hospice similarly provides awareness of the options that are available to the dying person. They as well as seek to educate the community and wellness care workers.The word hospice comes from the root word for hospitality in Latin. In basicterms Hospice style to provide hospitality to the dying person and their family. This means giving palliative or comfort care to the dying and helping their loved ones in many ways. Hospice absorbs provide medications to the clients that help to alleviate pain, ease suspire and treat depression that accompanies the process of dying. The nurses as well as educated the family so that they can understand better what is happening with their loved ones. Hospice workers also provide some focusing to the family and patient. After the death they continue to keep in touch with the family.Historically nuns were caring for the dying persons in monasteries prior to the construction of hospitals. The word hospital also comes for the Latin word for hospitality. In the late sixties a doctor named Dame Saunders applied the term Hospice to the care of the dying (History of Hospice Care The National Hospice and alleviatory Care Organization). She would also introduce the practice of caring for the dying to the United States. matchless of the purposes hospice serves is to help the dying person and their family to work with the stages and processes of accepting the situation death will occur and to provide help for the family after the death of their loved one. Hospice workers are aware of and educate about the stages that Elisabeth Kubler-Ross introduced to the realm of death and dying.The dying person experiences intimately the process of dying that Elisabeth Kubler-Ross identified, but their loved ones who are left behind after the death experience the grief associated with the loss of a loved one must complete the tasks of sorrow identified by William Worden in order to achieve an acceptable quality of life without their loved one.Everyone reaches a point in their life when they understand that they will die. Some propagation this revelation comes as a part of a terminal disease diagnosis. Other times it is simply the realization that their age is greater than the time they have left. When the time of death is near those who are dying often begin working though a process that Elisabeth Kubler-Ross presented in the late sixties. She identified five steps that the dying person works done. These steps are now looked at as process because a person may go between the steps and in various orders (L.Bee &Bjorklund, 2005). Kubler-Ross identified denial, anger, barraging, depression, and acceptance as the processes that dying person experience. defence mechanism is simply denying that one is close to death. The person may continue to present the illusion that there is nothing wrong with them. A woman with breast pubic louse was observed by h er friends as refusing to have surgery, and sought out several second opinions. A man in hospice care because of prostate cancer may tell the nurse who is making a home visit, I dont know why you are here I am fine. One particular client who lives in a nursing induction with several levels of care has recently been locomote to the special care unit because of his terminal check off and the new requirements of care. He is in deep denial despite his diagnose of terminal lung cancer. He has tally no effort to commission a will. He has established no aliveness will or a person to act as his index number of attorney should he be unable to make decisions concerning his medical impoverishments or finances. He has even refused to meet with the social worker. His daughter is currently sledding through legal process to obtain power of attorney.She requested Hospice care for him. A hospice nurse met with him, and he agreed to sign consent and keep his current DNR status active, but he stated, I am only doing this so Sally will leave me alone. He still refuses to fill out the wish playscript given to him by hospice. The wish book allows for the dying persons to write down wishes they would liked honored as they are dying and after they are dead. It is assumable that he tones there is no need to designate this information because he is fine.Denial from family members can also be seen. Aides and nurses who go to the homes of the hospice clients report denial from family members as a part of their observations.At a home visit one hospice nurse has met opposition from the daughters of a 59 year old man in the Hospice platform. She is reluctant to sign important written document because daddy is gonna live a long time still, despite his need for high amounts of oxygen and advancing congestive heart failure. Another man, observed at an assistant nutriment facility in Harrisonburg by a nurses aid working on the special care unit, response to his 69 wifes terminal c ancer diagnosis and recent move to the new unit by saying those dn doctors they dont know anything anyway. Shell quilt through this. Shes been through worse. He is reflecting upon the beginning time she was diagnosed with cancer 6 years ago. This time howevershe has chosen to not go through the aggressive treatments for her cancer.Anger is another process identified by Kubler-Ross. Anger refers to the feelings felt once the person realizes they are dying. It is only natural for a person feel aggravated at the loss of their most precious asset. Anger is sometimes seen in sudden outburst. An elderly woman at an assistant living facility who is normally peaceful and quite was observed by a student throwing her slight glass birds in her room and cursing immortal a few days after receiving bad news from her doctor. In the same facility the student was confronted with a green man who has AIDS. He was almost unapproachable because of his hatred of persons with much life ahead of the m.Anger is not restricted to the dying person only. Family members experience this emotion as well. A middle age man whose wife is visit frequently by a hospice nurse due to the effects of the end stages of terminal cancer curses God for taking his wife preferably of someone who had done terrible deeds. He clenches his fist and looks to the sky as if to challenge God himself. Anger is reflected in family members of an elderly woman who has suffered a fall as the result of neglect. The fall caused much trauma for the woman, and it became evident she would not recover from the damage. Her family vocalizes their anger and feelings of unfairness to the aides who care for their mother in the special care unit.Bargaining is the offer of a sacrifice in return for more life. The dying cancer patient may ask God to grant him life until the end of the holiday season, and he will ask for nothing else. A little woman in a hospice care program asked God to grant her enough time to see her garde ns bloom one last time. This too was a last request. Another gentleman promised good behavior and greater religious commitment in return for a longer life.Bargaining is also seen among family members. They are willing to give up a hazard in order to preserve a loved ones life. For example the middle age man losing his wife to terminal cancer inform asking God to allay his wife, and take his instead. He also promised to be a better person and give more money to the church. To show that he was serious he donated several thousand fromthe sale of property to the church. His sincerity and hurt made the observer want to cry. He was clearly trying to save his wifes life.Depression affects the mental health of the dying. Depression in the dying is a reaction to the disorder of their life created by the disease and because of the realization that they must prepare to meet death (Strickland, 2005). Depression in the dying person is often observed by caregivers in the form of the refusal t o eat, not going out, refusing to see other people, and showing no interests in hobbies they one enjoyed. The man with congestive heart failure often enjoyed building small wooden toys. When asked if he had been in his workshop lately he said, No, just have not felt like it. Not really much point. The young man scathe from AIDS has not turned on his playstation in a month. He used to play several hours a day. His mother has offered him several new games. acceptation of ones death is not the same as giving up. It is actually the act of accepting death in a manner that allows for the need reflection of the life lived. The middle aged woman with terminal cancer put her affairs in order, made all her own funeral arrangements so her family would not have to, and dictated her living will and estate will to her attorney. She has judge her own mortality. An elderly woman has sold property she does not use, started giving away(p) her possessions to family members, and is writing her memor ies in a journal.She also decided to empty her bank account and split the money between her five grandchildren. With a evil little smiled she said, Now the greedy lawyers wont get a dime of it.During the last week of his wifes life the middle aged man came to accept his wifes very near death. He quit asking for her life to be extended. When he asked for the nurse and aide to join him in prayer he now prayed for comfort and a peaceful going away for his wife. He asked for guidance in the days after her death. He also asked her what she precious to be buried in. He knew she was a particular woman when it came to dressing.A person or family member can experience these stages in any order. They may also experience more than one stage at once. For example the man with congestive heart failure had accepted the fact that he would in short be dying,but he still bargained for more time. He wanted to live though his daughters wedding. He felt he could die in peace if he could attend his youn gest daughters wedding. Anger was the first reaction to one womans terminal diagnosis, but instead of bargaining she went into depression. Her depression was often mixed with angry actions. If she bargained it was in her personal space and time. On the eve of her death she became afraid to be alone, and she verbalized for the first time her acceptance of death. I do not want to die alone. Please stay with me, she asked several aids in the nursing home she lived in. The young man with AIDS knows he is dying and he is quick to state I am going to die soon, and he has signed a DNR form, made request for his funeral, and signed his property over to his mother.He show acceptance by the above mentioned acts, he is still very angry and considers himself unjustly persecuted by the Gods, he can be heard often barraging for more time, and is severely demoralise. The only stage he seems not to be in is denial. It is possible in the depths of his mind he may still try to convince himself that he normal, well, and has many years to live. Denial was once an issue for him however, for nearly six years he refused treatment for HIV because he did not want to admit he was carrying the virus in his blood. He pursued numerous second opinions.Family members queer the same fluidity in the stages indentified by Kubler-Ross.The daughter who refused to sign important papers for her father because she felt he was not in the dying process eventually agreed to sign them. However she stated, I do not think he is dying, but I need the help so I will sign them. The family angry because of the neglect that lead to the terminal condition of their mother never let go of the angry feelings even though they moved through the four other processes. The middle aged man was depressed during the time his wife was dying. He also bargained with God despite being angry with him. In a few cases the family members simply accepted the fact their loved one was dying. If there were any of the other stages present they hid their feelings very well. In these cases the dying person was very old, had lived a full life, and there was not the presence of terminal illness.Once the loved one has passed away the tasks of mourning and recuperating from the loss is displace on the survivors. William Worden has establishedfour tasks of mourning. These tasks must be met in order for the survivors to return to the quality of life that they experienced before the death of their loved one (Worden, 2001). These tasks, unlike Kubler-Rosss stages, are worked through in order.Wordens first task requires that the lamenters accept the reality of the loss, (Worden, 2001). Worden acknowledges the reality of death is tough to accept even if the death was anticipated. In post-death visits done by Hospice this is most common seen in a verbal form. The daughter of the man who died from congestive heart failure remarked upon a comment made by an observer about the toy train her father had made, Daddy is- I mean was always good with his hands.She had a seriously time accepting the fact her father was dying, but is working into accepting his death. The middle aged husband who lost his wife to terminal cancer also showed signs of making the adjustment to accepting his loss. He would often say its what she wouldve wanted me to do, or she was this and she use to do that. A woman whose husband recently passed made the comment that was my husbands favorite ice cream, at an ice cream social event at her assistant living facility.sometimes this type of speech is noted before the person has passed away. Visitors of an elderly man who was in his last few hours of life were overheard saying, He was a good man. Nurses in nursing homes also do the same type of behavior. She was sick, even though she is still sick, and he wanted to die peacefully, despite the fact he has not yet passed away.Funeral homes often help with the acceptance as well. The remembrance cards are written in past tense. Funeral di rectors give the option for an open shut in funeral or viewing. The practice of being able to view the body of their loved one often helps people to accept their loss as reality. The ideas that are associated with a funeral and funeral parlors also help the surviving members to come to terms with the fact a loved one has died.Wordens second task involves the chore of working through the grief, (Worden, 2001). heartbreak can include both physical, emotional and behavior aspects. It is often referred to as the pain of loss, the empty space in myheart, and nothingness. Family members can become depressed after the loss. A newly widowed woman refuses to eat, and stays in her room. Prior to her husbands death she was active within the assist living facilitys community As the weeks turned to months she began eating at every meal, and once again participating in the activities. Occasionally she will even make small humorous remarks about all the time she has now that she does not have to worry about her husband.Adjusting to the changed environment is the third tasks in Wordens four tasks to mourning the loss of a loved one. The changed environment is the places where the loved one is missing from. The home, or apartment, and place of work are examples of the environments that experience a change when a person dies. When a widow allows for the removal of her husbands clothes from her closet she is making a small change in the environment to reflect its change. In the case of the man who passed from the effect of chronic heart failure, his daughters removed the hospital bed from the living room, and returned the sofa and book cases.The same occurred in the house of the middle aged man whose wife died from terminal cancer. Part of this change was prompted by the fact that the hospital beds were rentals from medical supply companies. The nurse who did the follow-up visit to his home noted that the man had chosen to completely rearrange his living room after the hospita l bed was moved. He also purchased some new furniture for the room. His daughter took to only setting the formal dining room with three table setting instead of the four place settings. The imbalanced of the table settings contrasted greatly with the theme of symmetry in the room. All the decorations and furniture in that room was bought in pairs and arranged evenly. The table looked odd with its mismatched number of place settings. The granddaughter has removed all the blankets from the sick room (her reference to the living room) because they were only for sick people.Adjustment to the changed environment can sometimes be problematic when the environment the person occupied most during their last days were in a nursing home. Because rooms in a nursing facility are often in high demand the rooms have to cleared and cleaned quickly. In some cases this change occurs with hours after the person death. This can be upsetting to familymembers who may have wanted to spend some quite time among their loved one things. Nurse aids often report that it makes them feel like the person meant nothing to anyone when the rooms are cleared and cleaned quickly. Even though the nurses only spend a short amount of time with the person their personalities often lend to quick attachments. Sometimes nurse aids will take keepsakes from the person room, with family permission of course. One nurse aid was given a house plant by the family of a resident she grew very close to. She still talks about the plant and the person frequently despite the passing of two years.The fourth task is to emotionally relocate the deceased and moving on with life, (Worden, 2001). To accomplish this task the mourner must acknowledge that while they will never forget or renounce their love for that person, there are other they can love (Worden, 2001). An example of this can be seen when a widowed person after sometime meets, falls in love with, and marries someone else. They understand that they will alway s love their first spouse, but they have accepted and properly mourned their loss.That being done they are able accept and give love to another person. Parents who have experienced the loss of a child may choose to become pregnant and have another child. They have not forgotten the child they once had and loved. They simply now realize that they can still have the love for the child that has died and for a new baby. A widow who goes out and seeks meaningful relationships among her peers so as not to be socially separated is allowing for some of the empty space in her heart to be filled with the love and understanding found in the new friendships.When a person is in the twilight of their live they must work through stages like those attributed to Elisabeth Kubler-Ross. Along with the dying person the family also experiences the emotions linked with these stages. The dying person and their family may not experience the stages of denial, anger, bargaining, depression, and acceptance i n order or at the same time. The person may experience more than one stage at a time.Once the sunset has set on a persons live their family members are left with the chore of accepting the loss and mourning the dead. William Worden setforth four tasks of mourning that if completed successfully the mourner will be able to return to the quality of life they experienced before their loss. The mourner must accept the loss, master their grief, acknowledge changed environments, and relocate the deceased. (Worden, 2001)While part of the grieving process starts before the death, and can be experienced with the dying person, the tasks of mourning are solely up to the survivors to complete. It is unknown what stage if any the deceased experience after their death. This is a heavily guarded secret only imparted to those who make the journey into the great unknown.Works CitedGina Copp RGN, D. M. (1998). A Review of Current Theories of Death and Dying. Journal of Advanced Nursing , 382-390.Kipp, S. W., & Kemp, E. (n.d.). Consumer Awarness of the Legal Obligations of Funeral .L.Bee, H., & Bjorklund, B. (2005). The Journey of Adulthood. Boston Pearson.Ph.D., T. A. (2007). The Human Odyssey Navigating the dozen Stages of Life. New York Sterling.Strickland, L. A. (2005). The last DanceEncountering Death and Dying (7th ed.). New York, New York McGraw.Terry, W., Olson, L., Wilss, L., & Boulton-Lewis, G. (2006). Experience of Dying Concernc of Dying Patients. Internal Medicine journal , 338-346.Worden, W. (2001). Grief Counceling and Grief Therapy A Handbook for the Mental Health Professional. New York Springer Publishing Company.

Teacher in America

Final Paper My C tout ensemble To Action More than ever, I see that my place is in the schoolroom. I have like a shot completed two and a half old age of teaching and have had a lot of emotions and questions running through me. Sometimes they made me question whether I should be in the classroom or non. I mean, how can I be a teacher and have all these negative thoughts and feelings about how our instruct system molds. I thought I was alone in feeling this port. However, from the readings, reflections and discussions during the course of this class, I have now realized I am non alone in feeling this way.In fact, most teachers have the same apprehensions that I share. One major thing I have noticed since becoming a teacher is how my views on education have changed. Before I became a teacher I assumed things about teaching that are not at all correct. I thought that when I became a teacher, it would be really easy. After all, my teachers (and mother) made it seem fairly easy. I was completely wrong. I thought I would be subject to stand up there, teach and all(prenominal) single student would understand what I would be teaching. I thought all the students would do their flow, behave and listen to me.Boy was I mistaken. There are so many different learning styles that I have to accommodate for, different activities I have to come up with in order to spark the students interests, and behaviors I never dreamed I would have to deal with. I am solo into my third year of teaching I have been teaching for notwithstanding three years, and each year I have had to make changes to accommodate the types of students I have. Some teachers assume the students will be the same e very(prenominal) year and do not make changes at all. The learning process for each unmarried student is different.For some, it comes easier, for others it can be might be a little more difficult. Teachers who develop classroom plans based solely on beliefs and expectations born of their give vivification experiences are likely to be ineffective (Hinchey Pg. 23). well-nigh of us became teachers because somewhere in our past we had a really good experience with take aim and our teachers. Just because what we experienced was good does not necessarily mean that the same exact thing would work with our students today. I know that I catch myself flavour back to when I was the same age as my students.I am often trying to do things with my students that my teachers did with me. Not surprisingly, a lot of them are not workings as I thought they would. Before my first day of teaching, I had definite expectations for my students. Starting off with the same expectations that my teachers had for me is not feasible where I teach. Most public school teachers come from significantly different cultures than their students (Hinchey pg. 27). I know I have had to completely adjust my way of thinking in the classroom because my educational experience is the complete opposite o f what I teach.When I was a student, my friends and I had complete support from adults in our lives. Today, my students hardly have any adults somewhat them outside of school guiding them in the right direction. When I was in high school, there was no question about receiving your high school diploma and dismission to college. In my community, a high school diploma alone was not good enough, you needed to get that college degree. In the district I work in, the atmosphere is different. In Waukegan, lot act like earning the high school diploma is golden.One big assumption of mine that has changed in my short three years of teaching is thinking all students are the same outside of school. When I was growing up, it seemed that my life and my friends lives where all the same. Consequently, I grew up assuming that everyone lives where a mirror image of mine. Teaching opened my eyes up to see how wrong I was. I have some students who come from a loving plate with two working parents, and then I in any case have some students who are homeless because both parents are in prison.As teachers, we are told to treat every student the same, but that is completely impossible. Every student has his or her hold story and each of those stories needs to be treated differently. I have also questioned my own judgment on what it means to be well educated. Being well education should not only relate to what is learned inside of a school building, but also what is learned outside of the school walls. I have a lot of students who are educated about topics that are not covered be a school curriculum, so should I consider that knowledge to be worthless because they did not learn it in a classroom?Is your education measured on what you are taught or what you remember? If it is based on what you remember, then most of American can fall into the category of macrocosm uneducated. The brain forgets what it does not use. In fact, it is impossible to remember everything you have been ta ught. There is not enough space in the brain to retain all those facts. Lastly, Students from sad communities often have their own very strong evidence that schooling is not likely to make a significant difference in their own lives (Hinchey pg. 24). I hear students talk like this everyday in my classroom.I constantly hear how is this going to apply to my life, its not like I am going to college anyway. These students think there is no hope for them. As a teacher, how am I supposed to change the minds of 15 and 16 years olds when this is what they have been told their unit of measurement lives? This is a battle that those of us who teach in urban schools fight everyday. Yes, I believe it is important to educate our students on academics, but I believe it is more important teach our students how to set realistic goals for themselves. Goals they are truly able to obtain.One major drawback of school is the way it is structured. School has a one sizing fit all curriculum, which does nt work. There are so many different learning styles with students. Schools need to come up with a unique way to be able to aid each student in his or her own learning style. Schools also feed like factories, which isnt a extol because they were founded when the country moved more towards an industrialized economy. Students, just like factory workers, have learned the process of lining up, walking in straight lines and staying cool it for long periods of time.Is this how schools should be? Schools have been functioning this way for decades. If we made changes, would it benefit or harm schools? If all it takes to succeed is hard work, then poor the great unwashed must be lazy. Everyday I tell my students that if they want to be successful in life they need to work hard. However, this does not mean that peck are poor just because they never worked hard. In fact, poor lot work harder than most rich people. Most poor people work some(prenominal) part time jobs averaging 50-60 ho urs a week at a minimum wage rate.They work more hours than a middle class person, but mollify make a lot less money. Next time you go out to eat, pay attention to who is working hard, for minimum wage, in the kitchen. Rather than accept economic success comes from hard work, and failure from laziness, students must ask what besides laziness might explain why so many families are bread and butter in poverty and why the widening chasm between our wealthiest and poorest citizens. It is my job to get my students to believe that they can meet their goals, if they are willing to put the effort into it.However, because of the struggles seen at home, many of them cannot see their future in a positive way. My students liven in a poor community and that know a lot of people who have earned their high school diploma but cannot find a seemly job close by to where they live. If they want a decent job they have to travel far. Sadly, many of them do not have a elevator car and their only me ans of transportation is the city bus. As a result, it may take over an hour for them to get to work so many of them do not take the job. As someone who has had a car since I turned 16, I do not know what it is like to struggle without a car.Twenty miles does not seem far to me, but to someone who doesnt have his or her own means of transportation, it could be too much of a hassle than what the job is worth. I know understand why people do not take job offers that are a certain distance from their home. This trickles down to the teenagers. Its no wonder they think it doesnt publication if they work hard, they wont find a decent job anyway. I never considered myself privileged just because I was white. However, since reading Hinchey, I now realize how much easier my life is just because of my skin color.Before I started teaching I was mostly around Caucasian people people who are just like me. I was able to go shopping without being harassed. I was able to take any job I wanted with out having people think I got the job only because of my skin color. Basically, I never had to worry about anything. Now that I work (and live) in a city where a majority of the population is each Hispanic or African American, my eyes have been opened to how people of color are mistreated. My students see and experience this in their everyday lives. I am struggling on how to teach my students how to overcome this.As of now, I have not figured out a way. One thing that my students have pointed out to me, as well as Hinchey, is that white people hold most of the power in our country. A majority of CEOs, politicians and even every president, until President Obama, has been white. No wonder my students think they will always come second to the white man, they have only known white people to be in charge. This class has been very beneficial in my teaching practices. As a new teacher I feel I am still naive about certain things that relate to school. I have always tried to teach my stude nts to the high hat f their abilities. Sometimes I would be frustrated because they went grasping certain prefatorial concepts. I now view learning, teaching, school and society in a completely different way than I did before starting this class. I am now less frustrated with my students since learning more about their history and thoughts towards education. My whole thought on how schools are operated has also changed. The current ways that schools function is not conducive to help the students in urban schools in any way. It is actually harming them. As teachers, we need to take a stand and fight for what is better for our students.As an educator, I am teaching for each and every one of my students. I am educating them not only on academics, but life issues. They are 1 and everyone or everything else comes second to that. As teachers, we have every and any obstacle to overcome that one could imagine. We actually do not have the world place is pushing us forward we have it in f ront of us pushing us backwards. Right now, I would like to challenge myself that, no matter what hurdles I may come across in my practice, that I always fight for my students to put them first and always have whats best for them in mind.

The Call Centre and Tengo Ltd.

TABLE OF CONTENT INTRODUCTION 03 POOR CUSTOMER smell 03 HIGH LABOR derangement IN THE CALL CENTRE.. 04 REMEDY TURNOVER.. 05 IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL? 06 CONCLUSION 07 RECOMMENDATIONS. 08 REFERENCES 12 INTRODUCTION The main objective that focus on this inform is to digest the employee perspective issues that be primarily concerning and involving the employees who atomic number 18 contribute to the poor service of processs feature of the Tengo Ltd.The report is in the main counselling more or less key areas that are including some key suggestions and it may be overcome the direct and indirect difficulties that effect employees on their commercial enterprise. Using make-upal theories and analyzing the employees attitude to justify the information that they provides and forecast some solution as advantageously as recommendations moreover the whole report is principally based on employee job mirth and dis pleasure, absenteeism and lacks of involve ment with job, overturn of the employees which HR strategies are expected to improve relations of employees.The main objectives that focus on this report, how Tengo Ltd keep improving their work environment moreover to reduce employees dissatisfaction which get better work execution of instrument in the organization. .At the end of the report, there are some detailed recommendations with possible solution will include. The recommendation mainly based on how Tengo Ltd female genitalia deal with the upcoming challenges. POOR CUSTOMER QUALITY In actual fact, Tengos poor customer role hobo be endorsed the problems of people and the whole summons.The new computerized system which required standardizing customer service, develop the attention capability to monitor the service quality of Tengo and accelerate the response times is non provide the desired result. Also customer dissatisfaction indicates that the quality of service is non appears a function of workplace technology. The resolution of the poor customer service is supplementary promising to arrange in the organization of work. The main impact comes from the restructuring bring and in particular way the inflexible severance between units and the awareness of workers in exact areas of customer service.This exhibit mainly removed(p) the job revolution which is expected to show the approach to develop equal advantages of service quality and job satisfaction. High turnover rate in the customer complaints department mainly indicates a lack of essential job satisfaction in the workplace. However this fact is directly related with the employees attitudes towards their job. In addition, the growing labor turnover rate at Tengos is indicating unconstructive impacts on service quality as well as the new trained workers are replaced with skilled employees.The restructuring operate and the job loss are mainly liable(predicate) to have employee confidence and moral that might be measured to represent the abuse of psychosomatic intellect with a consequent impact on the expression of flexible behavior. HIGH LABOR TURNOVER IN THE CALL CENTRE For analyzing the labor turnover both themes are included at the beginning stage. Firstly the nature of call centre work and the second theme is the work and management at Tengo Ltd. Thaler and Carter (1999) utter that, the use of call centre and development criteria are to handle different characteristics of customer relationship management maintains to grow quickly.Mainly the call centre provides both customer service and opportunities of sales to the public. The main considerable issue whether the call centre works is naturally dissatisfying and the lack of diplomacy (means lack of control) and the management accomplishments are liable to be committed with poor employee relation. Slater (1999) noted that, the call centre employees get in truth little respect from their superior. For that cause they felt more stress. To go bad the Tengo Lt d it has been clearly view that the employees are not satisfied with their work.For the reason of restructuring employees are always stressful and their service quality fall down. The restructuring process mainly free the job rotation which is the key area to develop the employee ability and get equal advantages of service quality as well as job satisfaction. Frenkel et al. (1999) show that, the great job satisfaction is being connected by the end appearance of the work. This categorization can be useful where complaint management, for illustration, is expected to bring to the previous, even as the technical help is being possible to be related with concluding.In addition the beginning of differentiation and the task spelization between units can also be talk about comparative to low satisfaction, required multiplicity and boredom as achievable push factors. The additional issue apprehensions terms and conditions of worker at Tengo and it seems that better Tengo and call centres (former(a) than correct) existing at other close by call centers. The restructuring and content of morale is too seeming to be important. Tengos payment method is higher than others call centre. However the work environment is not friendly thats why employees are discouraged and dissatisfied with their job.The less favorable facilitates includes work longer shift comparing nearby call centers employees, employees are received few holidays and very few opportunity for grooming and development. Only payment is not the key criteria to satisfied organizations employees. The consent meaning of Granny, Smith and Stone (1992) the job satisfaction is an sentimental (called emotional) effect to ones job, consequential from the present military rating of real outcomes with individuals that are desired (deserved, expected and so on). REMEDY TURNOVERFor the proper understanding on labor turnover the organizations management postulate to find out some key criteria that are mainly relevant to understand properly for the reason of turnover. The reason of turnover is not always showing the bad things happen in the organization. However, the perspective of business analysis turnover is not bringing good things for the organization in most of the time. The criteria that management needs to address 1. Who/who is not leaving the organization? 2. Why they are leaving/ staying in the organization? 3.Where are the leavers departing to work (if somewhere)? To analyze this case study, many reasons that happens to leave the workplace at Tengo Ltd. According to this report several criteria can be found why employees are leaving their workplace. Employees are dissatisfied about their job Impact of restructuring for that reason job rotation is being removed Work environment is not friendly Work in longer shifts and getting fewer holidays Lack of training and development Rigid workplace theorize redesigns that why some employees lost their job. Less employee priorityReduce training and development cost thats why its not effectives Lack of promotion The problem arises when restructuring process starts and the new job design implement by the organization. There are mainly three units in this restructuring process direct 1, level 2 and level 3. But the main facilitates goes to the level 3 employees who deal the technical work. That affects employees moral and turnover increase. On the other hand, before restructuring the employees can moved other departments if they want and this process they cannot felt boring and they got the trained to take on a multiplicity of roles.However, after the restructuring process the customer service director separate the employees responsibility of any department and give restriction for going other departments to improve the employees. Even though, this process cannot work properly and after cardinal months, 25 percent of new recruits employees left the job. Kemery et al. (1985) said that, most of the stressful jobs are direc tly connected to intention to leave the organization. In that case, the management needs to identify with the dynamic of labor turnover and to recognize outline of turnover that might contain a negative result on the employee performance.For doing this work organization obtain immediate approach and search for the categorization of former or present patterns of turnover during exit interviews and analysis of turnover data. Besides such an approach, the organizational management might too be proactive in looking for the identification and address the interior drovers of turnover throughout attitude survey of employee and let responses to head-off any probable problems. IS TURNOVER LIKELY TO BE UNIVERSALLY DYSFUNCTIONAL?Constantly the turnover is visibly affecting the customer service quality at Tengo Ltd. However some turnover is expected to be functional somewhere it directs to the failure of poor performance or individuals inappropriate to the work place. Although this situation father visible to be the case in the complaints unit where after passing a short time the new recruits are leaving from the organization. Although this turnover come forth to specify a collapse in employee training and selection. Fried et al. (2008) describe a remarkable step.They analyze and found that the role anxiety was directly connected to the individuals work performance during the job satisfaction and was ultimately connected to job performance during tendency to leave. The process of recruitment and selection criteria is not working suitably in the Tengo Ltd. However Tengos Payment method is higher comparing others call centre even it is creating problem when management decide to reduce the training and development cost as lower as possible. The new recruits workers are not getting proper training from the organization.Even though the freshly recruits employees are working with the present experienced employees. The gap is too high between newly recruits and experienced employees since the newly recruits employees are not well trained. For the reason of job redesign process 25 percent of new recruits employees ware being leave there job within ii months. Wilton (2010) described that, the majority of employee turnover can be measured dysfunctional for the multiplicity of reasons and the reasons are failure of knowledge/skill, worse return on conjecture in HRD, indicative of wider worker relations problems.CONCLUSION Here the solution would appear to be relevant whether the Tengos management was looking for poor service quality as well as high labor turnover. The possible scheme might be contain the reintroduction of several job rotation and connected with cross-training course of instruction, deepen the effective selection and recruitments processes to ensure pragmatic job preview, more emphasize for training and development program moreover present benchmarking implementation by focusing terms and conditions of employ relation to that of oppon ent. RECOMMENDATIONSAfter analyzing this case study and current situation of Tengo Ltd, following criteria would be focus for recommended to the managers of this call centres. Determining the job satisfaction in the course of evaluation Tengos HR manager must(prenominal) assess the overall job satisfaction of the employees moreover why employees are not satisfied when they got the high payment comparing others call centre. In addition the job satisfaction is very sensitive issue which is mainly consequential from the evaluation of jobs based on several assured features.However the evaluation procedure might be included following criteria 1. Survey research HR manager at Tengo Ltd should accomplish survey research among all the employees who works in Tengo Ltd to verify the job satisfaction level. The survey has been taken by two ways that are verbal and written process moreover the written process is more effective comparing to the verbal process. In addition the written survey pro cess is more realistic, reliable, cost effective and more accurate.On this written survey research process the question for the employees might be what issue/issues is/are mainly the self-aggrandizing reason for employee job dissatisfaction? 2. Rating method moreover another way to measure the employees job satisfaction is the evaluate method. The rating method mainly includes two ways measuring criteria. Single global proficiency and totality score technique. However the global rating method is mainly based on the single question technique that is judging all the characteristic of job satisfaction and how much satisfied the employees about their job as well.In addition, the summations score technique measures all the aspects of job and ask the questions for employees that includes the entire characteristic of jobs and designate each and all(prenominal) job feature separately. To measure the job satisfaction at Tengo Ltd, the summation score technique is more effective rather than global rating method. Enhance to use the summation technique the managers would be able to measure every characteristics individually moreover that includes supervision, recent pay scale, effective relationship with co workers, nature of work environment.Adding up the company would be use a rating scale that mainly called liker scale moreover it includes 1 to 5 consequent points. The rating scale might be related to highly dissatisfied and highly satisfied. However this process is very easy for employees since employees would be able to circle the best suitable number for all characteristic and at pass all score would be calculate for getting the appropriate result. Performance evaluation performance evaluation is another criterion that HR manager must practice during Tengos development process.Under this evaluation program managers have to set up several development processes that are implement for access to every employees in this organization. Furthermore, the call centres advisors should be expectant to generate their individuals personal development plans, for that reason being they might be develop as well as monitor their individual performance. Learning as well as training training program creating employees more effectives. Tengo must provide the training program for their employees to achieve organizational goals and improving their work quality as well.The first task is to identify the training needs for the organization and this responsibility goes to the HR managers. In addition managers can use training needs analysis process that helps to identify what types of training are recommended for the organization. Moreover this process might be finished during a formal training survey that accomplishes all employees in Tengos. 1. On the job training on the job training is more effective. The long service employees might be locating as advisor and to train the recent and newly recruits employees.This process is very helpful to know how to perform better in organization. 2. Team meetings team meeting is another way to determine employees mind about their work related issue moreover it helps to increase the employee relationship with superlative degree management. Tengos HR manager should arrange team meeting with employees. They can set up an idea that relates every week team meeting with every employee to find their perspective about job. Moreover it increases the workers productiveness and get better co relationship. 3.In-house course in-house training program is another term to increase employees better performance. Under this program HR manager can accomplish a sessions for organizations employees in a classroom environment. manager can provide some useful learning materials that includes lecture, open discussions about their work related issue etcetera 4. Stimulation stimulation process can determine the organizational needs. Moreover it mainly focuses what types of work organization wants from their employees. Furthe rmore this process is very useful to connect employees with organizational work environment and culture. 5.Seminars organization can arrange seminar to touch employees mind and build up better relationship. In every month Tengos manager can arrange a seminar and instruct them to hit the targets very quickly moreover this is the best way to giving employees feedback that might be very useful to get better performance from employees. go consultation of employee relation employees and top management relationship is improving employees productivity as well as organizations requirement. Manager can pass water joint consultation process to improve employees performance as well as fulfil the organizations demand.Rewarding employees based on performance to give reward and to get feedback is the best way to encouraging employees performance. The effective reward management should include following criteria 1. Monetary pay pecuniary pay is the best way to motivate employees. Up to that tim e the payment criteria at Tengo was based on total time spent in organization, job evaluation grade and hierarchical ranking. However direct monetary pay method is an effective approach which certifies that organizational workers are paid according to their involvement with organization. . Non monetary benefits this is basically a non-financial reward. This process cans reinforcement employees to emphasize on better performance moreover it also motivates organizational employees. However managers at Tengo Ltd should appear at wide-ranging benefits that are given to employees in other organization. Tengo Ltd can introduce some non-financial benefits like transport service, medical care, life insurance, prize bond etc. 3. Contingency pay method this method includes some extra pay in agreement with the fundamental pay structure.In some cases basic pay is not enough for employees life surviving factors. For that reason some extra pay like contingency pay helps to motivate employees to b etter performance in organization. Tengos manager must introduce this method to motivate employees. Communication with employees communication process is well connected with employees performance. To get the better performance form employees, the implementation of communication process is very important. The main objectives of this process is to get know employees feedback as well as employee engagement with work. REFERENCESFried, Yitzhak, Shirom, A. & Gilbon, S. and Cooper, G (2008), The Medating cause of Job Satisfaction and Propensity to Leave on Role Stress-Job Performance Relationships Combining Meta-Analysis and Structural Equation Modeling. International Journal of stress Management, 15, 305-328 Granny, C. Smith, P. and Stone, E. (1992), job satisfaction advances in research and application, Lexington, MA Lexington Books. Hemphill, T. A. (2005), US Offshore Outsourcing of R&D Accomodating Firm and National Competativeness Perspectives. Innovation Management, Policy & Practic e, 7, 351-356Kemery, E. Bedeian, A. Mossholder, K. and Touliatos, J. (1985), Outcomes od Role Stress A Multisampling Constructive Replication, Academy of Management Journal, 28, 63-75 Lind, S. and Otte, F. (1994), Management Style, Mediating Variables and Stress Among HRD Professionals. Human Resource Development Quarterly, 5, 301-316 Slater D. Holding Patterns Call Centers can be Poked and Prodded to Provide upper limit Efficiency. But Will it Cost You Your Costomers? CIO, 1999 12 54-61 Thaler-Carter RE. Why Sit and Answer the Phone all Day? HR Magazine-1999 4498-104

National Institute for Engineering Ethics Essay

NIEE buzz offd hydrogens Daughters to raise awareness of the estimable aspects of applied science wreak, advance knowledge and perceiveing of professional standards and overt obligations and expectations, improve skills in moral reasoning, and strengthen personal dedication to exemplary postulate. Executive Producers were Joseph Herkert, Michael Loui, William Marcy, Steven Nichols, and Jimmy Smith. The entire NIEE Executive Board members served as Senior Investigators and technological Advisors. Discussion QuestionsProfessional Issues1. argon there honourable implications to Henry, a lobbyist, hosting the senator on his expensive yacht? 2. Is there a legal or honest detain to the level at which Henry should host the senator? 3. Is there an accepted code of practice or ethics for lobbyists? If not, suggest a few ethical statements for lobbyists. 4. Was it ethical for Henry to pull strings to get Julie her internship? 5. To what extent should engineers ingest the political factors and social impacts to their plan work? Ethics and New Technology Issues6. What are the responsibilities of engineers when evolution new technologies whose risks are heavy to foresee?7. If GUIDME has the best technology, why should cost and other factors matter?8. Because the experience base for a new technology is limited, it is difficult to write technical specifications. If engineers believe that the specifications are in up to(predicate) for future needs, should they recommend a system with characteristics exceeding those specifications? Conflict of Interest9. Was it appropriate for Henry and his daughters to work on the same disgorge for different parties?10. How should Laura and Henry put on handled their apparent divergence of interest?11. How should Laura and Julie have handled their apparent conflict of interest?12. Was Laura given the project because of her engineering talents and work ethic or because of Henrys connections? If so, this might be a conflict of interest. If you are involved in a conflict of interest, what should you do? Gender Issues13. Does the appropriate response to sexual harassment depend on the setting for example, whether one is in a situation with ones peers vs. with ones supervisor? 14. Are sexist comments disguised as jokes acceptable?15. Would Henry or the senator have treated events differently if either or both of Henrys children had been sons?16. Does the fact that Laura and Julie are attractive enter into any part of the interaction? Should it?17. Is there a glass ceiling telephone number in this story?18. How should the engineering profession address either the glass ceiling with the mens club issue?19. Is it permissible for a staminate employee to put his hand on a fe mannish employees shoulders? Or vice versa? For a male employee to put his hand on another male employees shoulders?20. Is it permissible for a male employee to complement the female employees appearance? Or vice versa? Intellectual Prope rty Issues21. What is proprietary information?22. Are there ethical limits to what the sisters can share with each other active their work?23. Is it appropriate for an engineer to discourse work matters with family members?24. How should employees and engineers decide whether to share nigh of their information from work when they go home?25. When and why might using unlicensed software be unethical?26. Is Julie justified in geting harmed by the fact that some work she did for OUTOCAR was used as a dissertation without giving her credit? Issues for Henry27. What were the unethical actions of Henry?28. What, if anything, did Henry do that was ethically laudable?Issues for Laura29. What were the unethical actions of Laura?30. What, if anything, did Lara do that was ethically laudable? Issues for Julie31. What were Julies unethical actions?32. What, if anything, did Julie do that was ethically laudable?33. As anew employee, one of the limits to the engineering work that she should p erform? Issues for other characters34. Given that the project was assured for GUIDEME, was it appropriate to assign the OUTOCAR project to Warren and Martys team up?35. Could Warren have do anything to swat the chain of unethical actions? How could he have ethically acted with the least residual damage?36. Which of Barrys actions were ethical? Unethical?37. Was Julie treated appropriately by Barry, Warren, and Marty? 38. Was Martys treatment of Warren harassment?39. Should Laura have said something about Martys treatment of Warren (like she did about the ogling of Julie)?40. Which of Jeffs actions were ethical? Unethical? seclusion Issues41. Given that biometric information is information about the physical condition or characteristics of individuals, is there a problem with collecting biometric information about individual fomite drivers and passengers?42. Does tracking vehicle location cause a violation of privacy?43. Why might a central computer network be more than threatenin g to individual privacy and information security than a decentralized system?44. Should individual privacy rights be trumped by the law enforcement and safety benefits to the semipublic from collecting such information? Vice versa? Legal, regulatory, and political issues45. Should Sen. Bob every accused himself from the investigative committee? If not, why not? Is there anything that he should have done differently as a member of the committee?46. How does an organizations cop culture affect how engineers practice? How might it affect transaction with ethical issues? With legal issues? Effective Communications47. One team meeting is marked by tensions about getting the projector started. Do ethical obligations suffer when the team is dysfunctional? Is some degree of disagreement appropriate? When does conflict become counterproductive?48. If you were to develop an ethical corporate ororganizational culture, how would you encourage workers to feel comfortable about speaking freely about ethical, safety, and legal issues, and see such discussions as an obligation?49. What are some standards the leadership of an organization should consider when creating an environment that creates good working and communication conditions? How would you set the appropriate standards? How would you make sure that you have communicated those standards potently so that people not only understand them but also believe you are serious about them? 50. Two organizations have an obligation to host sensitivity training for their managers and their engineers?51. What is society taught people about sensitivity training?52. How can sensitivity training be brought into the organizations leadership practices?53. How can sensitivity training be subsumed into the organizations culture?54. What do you think you would do to promote trust and respect among your colleagues and other professionals in other departments? Safety issues55. Do accidents just have been or are they caused?56. Whose co mmunication channel is it to make sure that reasonable care and attention is given to safety?a. The engineer designer?b. The Department of Transportation employee?c. Anyone who observes the problem?57. . Did both designs involve an adequate margin of error?58. Since complete safety is unobtainable and safety comes at a cost, what is a reasonable amount of protection from failure? Making Decisions59. What would engineering codes of ethics say about Henrys activities? About Lars?60. When making final decisions, was Henry trying to meet his ethical obligations within the constraints that he had?61. What options did Henry have?62. What options did Lara have?63. What options they Julie have?64. What did you have done if you would beena. Henry?b. Lara?c. Julie?65. Do you think that you would receive the same degree of criticism from your organization if you violated ethical standard compared to violating or missing a deadline or an objective?66. Do you put ethical issues on the same leve l of importance as business objectives? Should you? Important elements of business relationships67. What is the most critical element of effective relationships? Loyalty? Obedience? Money? Trust? Openness? Candor? Something else?68. What role should trust duck soup in our professional and personal interactions?69. What role should candor play in a professional or personal relationship? 70. Would candor imply effective communications?71. Could you envision one definition of ethics being those activities and practices that enhance trust? Why or why not?72. Although you will gain galore(postnominal) things during a professional career, other things can be taken away from you. Your job could be taken away (and it often is during economic downturns).a. What things can neer be taken away, unless you allow them to be? Can your reputation for integrity be taken away?b. List several ways you could protect that reputation.73. if soulfulness says I trust you, how does this make you feel a bout the relationship Guidance for the futureIn our day-to-day work, we tend to look up to our leaders, supervisors, and/or bosses for counseling and inspiration about how we conduct ourselves. If we imagined that we were the boss, we might ask additional questions. Imagine that you wont an organization, have all the necessary money, and need to decide what to produce, where to produce it, how to produce it, and how to set up your organization.74. What specific actions could you take as the boss to make sure that everyone in your organization felt that they should conduct themselves to the highest standards of professional conduct and professional ethics?75. What specific attributes would you havent placing your organization to make sure that happened?76. What would you do to make sure that everyone in your organization conducted themselves to the highest professional and ethical standards? Would some of the following actions come to mind?a. Clearly define your expectations ofprofe ssional/ethical actionsb. communicate those expectations effectively and continuouslyc. Live the standards personally. What people see in actions is what theyre going to believe.d. Create candor and open communication in the environment so that anyone within the organization feels free to bring up and discuss their thoughts, opinions, and ideas, but most of all, they feel free to bring up their concerns, problems, and news, be it good or bad, without fear of suffering some sort of retribution or reprisal.

New York’s Money Drain

ALBANY, NY boost energy and wellness flush prices have been slowly creeping their way up the city of capital of New Yorks annual budget, livelihood a nationwide trend towards high state expenditures on these basic tolls.Mayor Gerald D. Jennings, in his enunciate of the City Address to the Albany common council mentioned the costs currently appropriated in Albanys budget. Expenses such as realm pension payments and wellness insurance expenses for employees, utility expenses and the like continue to be a challenge, he said.Residents of Albany wont have to fear a deficit or higher city taxes just yet, since according to Jennings, Section 19-a payments, which come from the state of modern York, currently offset these increases in city expenditures.Weve succeeded in this regard largely because of the successful efforts to obtain and increase the State payment in lieu of taxes on the Empire State Plaza our Section 19-a payments, the mayor said. During 2006 and again for 2007 thr ough 2010 our 19-a payments volition total $22,850,000.For the state of virgin York, however, the problem is mirrored, albeit in a much larger scale.The State and the hail of HealthCurrently, the state capital Albany allocates fifteen per centum of its annual budget of around $clxxv million on health insurance expenditures for its employees, or around $27 million annually. Employees of the local governing are in pretty good shape however, compared to their private sector counterparts, where employers are veneer a rough choice on how to face the escalating cost of health care.Yet New York is again facing a bowdlerize in health care spending, ushered in by then-incumbent Gov. Eliot Spitzer, who had previously proposed a $1.3 billion, cut in the expense last year. Gov. Spitzer resigned last March after an unrelated prostitution scandal, which left the negotiation with the health care lobby hanging. Before Spitzer left, discussions about the cut in health care run this year wer e already ongoing.In a New York Times interview, Dennis P. Whalen, Spitzers deputy secretary for health, commented on the change of mood. I think you can see already that the level of discussion and reaction is diametrical this year than it was last year, said Whalen. Weve been engaged in productive discussions with hospitals about these changes that were pursuing.While health care budgets are being cut, health insurance has been growing at a steadily majestic rate in recent years. In 2007, nationwide averages for health insurance premiums increased by 6.1 percenttwo times the rate of inflation.For employees insurance, the state isnt so much squeezed as much as small businesses are. Private employers are taking the brunt of the action, especially with state mandated benefits which in New York cover more than 30 different instances. According to the Employer Alliance for Affordable Health Care, New Yorkers pay 26 percent more than the national average for health care.The Alliance is also pointing fingers at the proposed 2008-09 budget plan for the state, which includes a $140 million increase in the Covered Lives Assessmenta surcharge paid on every insurance constitution and premium tax on some health insurers, which the Alliance claims bequeath ultimately be borne by consumer.With small and medium businesses in New York struggling to provide health insurance insurance coverage and state leaders who have called for expanding health insurance coverage to all New Yorkers, it doesnt make sense to propose taxes that depart make it even harder for business to offer coverage at all, said Alliance chair Jeff Leland.It all makes for a sticky situation, but another electric potential headache for legislators is simmering within New Yorks extensive power supply gridRising EnergyLast winter, Gov. Spitzer announced additional emergency home heating assistance to New Yorks most vulnerable residents. That winter, qualified applicants through the Home Energy Assistanc e Program (HEAP), a federally funded program, issued benefits to more than 719,000 families, totaling more than $178 million.The government subsidizing energy costs is inevitable however, with the way energy prices are going. Residents of New York have long paid some of the highest electricity prices in the United States. According to a blimpish think tank, New York should reconsider some of its most ambitious energy policies to keep costs down.The study, NY Unplugged? create Energy subject and Curbing Energy Rates in the Empire State, was released in March by the Empire Center for New York State Policy, which is a project of the Manhattan Institute for Policy Research.New York will need a lot more powerthe equivalent of more than five new 500-megawatt generating plantsto forefend blackouts early in the next decade, said the study. Yet only one new large-scale generating plant, representing unless one-eighth of the required additional capacity, has been proposed in the state si nce the expiration five years ago of term X, the landmark state law designed to speed the building of such facilities.Donald LaVada, director of marketing and training at the New York State Energy Research and Development Authority, said energy spending in New York tops $53 billion annually, and 85 percent of the energy used is imported into the state. And half(a) of it comes from OPEC nations. With oil heading towards $120 a barrel, energy spending has nowhere to go but up.The cost to the local government remains a drain for taxpayer money. Back in Albany, the 2008 has appropriated around $33 million for operating expenses, the majority of which will go pay for energy consumption by the city. A policy change, however, remains to be seen in the countrys third largest state.R E F E R E N C E SPeters, Jeremy W. (2008). Time Runs Short to Decide Albany Health Care Cuts. The New York Times. February 22, 2008.A Better Albany. (2007). State of the City Address by Mayor Gerald D. Jennin gs of Albany New York. Retrieved May 2, 2008 from http//www.albanyny.gov/Government/MayorsOffice/StateOfTheCity.aspxGovernor Spitzer Announces Additional Heating Assistance to armed combat Rising Energy Prices. (2008). Division of Housing & Community Renewal, New York State. Retrieved May 2, 2008NY Unplugged? Building Energy Capacity and Curbing Energy Rates in the Empire State. (2008). Empire Center for New York State Policy. Retrieved May 2, 2008 from http//www.empirecenter.org/Special-Reports/2008/03/NYUnplugged.cfmProposed Budget Increases Costs to Small Business. (2008). Alliance Alert. The Employer Alliance for Affordable Healthcare. Retrieved May 2, 2008 fromhttp//www.employeralliance.com/images/Newsletter_spring08.pdf

Race in america Essay

At the turn of the last century, WEB Dubois wrote, The hassle of the twentieth century is the problem of the color-line, the relation of the darker to the lighter races of men in Asia and Africa, in America and the islands of the sea. all study has come to the same conclusion that biologically, there are no races, yet the social verbalism of race as a category is alive and well nowadays. The classification system, which radicalized different groups typifying them according to their scramble color and/or other defining features has a long history.With the advent of colonialism, racial discrimi rural area underpinned the different and disconfirming valuations attached to skin color. The racial discrimination of today is much more subtle and is no longer the fricative discrimination based on the color or your skin. It exists inwardly the institutions of our society. It is the combination of government, corporate and media institutional racism that is largely responsible for t he inequities of today. Unfortunately, these divisions impact the way in which we live our life and how we progression socially. Race has unceasingly been a complicated subject and is inevitable.Although we guard made tremendous strides to dismantle the foundations of racism, it is clear and evident that racism still persists within the institutions of our society. I believe that America is one of greatest countries on the earth and it is a land of opportunity for everyone. The Ameri freighter dream is alive and well and more people of all races get under ones skin had tremendous success. With these positives in place, it is no wonder why there have been so many astounding achievements by African Americans in the 21st century to include the obvious the graduation exercise blue president. everyplace the years there has been much success in trying to dismantle discrimination against different races. By the time the modern civil rights movement arose during the mid-20th centur y, conquering had prospered for nearly three hundred years. It was precisely this legalized subjugation that was the major target of the modern civil rights movement. Brown v. Board of Education was decided in 1954 genus Rosa Parks sat down in a Montgomery bus in 1955 the March on Washington for Jobs and Freedom took place in 1963 and in an exhilarating five year period, three national laws were passed-the Civil Rights Act of 1964, the Voting Rights Act of 1965 and the Fair Housing Act of 1968-that taken together accomplished a legal frame take to the woods for racial justice. Over intense, opposition, the civil rights movement had succeeded, by 1968, in destroy the legal structure of Jim Crow laws and replacing it with a legal structure designed to ensure equivalence and dismiss discrimination on all levels. Although these laws were very successful, you will still find racism within the institutions of our society.This institutional racism impacts every aspect of life in the 21 st century from schooling to employment. It forms an unseeable barrier that is hard to comprehend among all ethnic groups. Racism in our institutions can enter in every part of a persons life and make it extremely difficult to advance socially, fiscally or politically. What is even worse is that racism does not just run individuals it affects entire communities and has an affect African American progress in the 21st century. These divisions in society create a full-length cycle.If you dont get the same job opportunities, you cannot afford the same education as somewhat others, which lead to poor decisions because you dont know any better. It is not because they are inferior it is because they do not have the same opportunities because of racial prejudice. Racism is present in government bodies, private crease corporations, and universities. Redlining is a clear example of how institutional racism is present in our society. The ability of Banks, mega-corporations, and major fina ncial institutions top pick winners and losers has setup a system of vast inequality between poor ghastly communities and the middle class.Many of these private businesses use redlining to systematically shut minorities out of business opportunities, healthy viands choices and banking options. Another example of how we see race in our society today is through college admissions. One of the first things we are asked to fill out in our applications is what race we are. Affirmative action has been created that takes factors much(prenominal) as race, gender, religion, into precondition in lay out to benefit an unrepresented group in education. This policy has been taken place in order to counter the effects of past discrimination.Although this seems like a good policy to equalize educational opportunity, it can also presents controversies on how different races are treated. For example, Abigail Fisher a white Texan was denied admissions into the University of Texas while little qu alified Latinos and African Americans were accepted. University of Michigans college applications you automatically receive 20 points out of 100 if your black. The policies presented in the institutions of our society clearly present how race discrimination is still evident in our society.Because we have been so ingrained with racial differences it is hard to escape, we need to be willing to hold equal values for everyone in order to truly see change. As another major institution in society, the media plays a hypercritical role in racial discrimination. They provide us with definitions about who we are as a nation they reinforce our values and norms they give us concrete examples of what happens to those who transgress these norms and most importantly, they perpetuate certain ship canal of seeing the world and peoples within that world.Racism has been evident in media for quite some time and has influenced many people. Birth of the Nation by D. W. Griffith was one of the many ways that displayed African Americans as inferior. The film have two themes in which suggested that the KKK had been responsible for quelling the unrest in the South after the civil war, and that African Americans were the cause of all the problems in the United States. Griffith seared images of degraded images into the minds of millions.A whole new contemporaries of consumers of American mass media was fed the same old stereotypes of shape images of African Americans (Lee Baker). Even as it did second then, the media still plays an important role in reinforcing our thoughts about racial inferiority. Today the Media have divided the functional class and stereotyped young African-American males as gangsters or drug dealers. As a import of such treatment, the media have crushed youths prospects for future employment and advancement.The media have focused on the negative aspects of the black community (e. g.engaging in drug use, criminal activity, welfare abuse) while maintaining the cy cle of poverty that the elite wants. Because we have been brainwashed by racism in media for so long, it has affected the way we view people today and has created divisions in our society in the 21st century. The 21st Century has brought about many rendered changes in society. in that location is legislation against discrimination in its many forms. Affirmative action has been used as an attempt to ensure individuals are given equal opportunity for employment, housing, and other types of advancement.Television shows have changed format and characters to strain political correctness. Nevertheless, society cleverly and subtly maintains its separate views of the races. With this the racism in the institutions in our society such as the in the media or education, makes it extremely difficult for certain people to advance in life. There will always be those who will fight for change while others resist, seeking to maintain the view quo. But overall there can still be no improvement u nless many individuals work together for equality.